Delivery Playbook · People and careers
Performance and feedback
How the career levels are used to give feedback and recognize growth.
Owner: HR Executive · Last reviewed: · Next review: 28 April 2027
Performance is assessed against the competencies of the person's level in the function matrix, so feedback refers to written expectations and not to opinion.
- Each person has a competency checklist for their level
- Feedback and recognition refer to that checklist
- Receiving and giving feedback are themselves competencies at every level
Related
People and careers
Career levels
The grading ladder from fresher to principal, and how expectations build on each other.
People and careers
Onboarding a new team member
What happens in the week before someone joins a project, and who is responsible for each step.
People and careers
How we hire
How candidates are matched, interviewed by practitioners, and assessed against our career levels.
