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Mountain View, CA 94041USA

Job Description:


DevOps Engineer

Full time


Are you up to become DevOps Engineer at TechSoft?

Job Description:

We are looking for a passionate and experienced DevOps Engineer to embark on the journey with us and take part in the development team.  

You’ll have at least 1 year of experience working as DevOps Engineer, solid technical background and an understanding of traditional data warehouse technologies and Business Intelligence or visualization tools. You’ll have demonstrated good English communication skills and have a knack for managing your time and priorities. Most of all, you’re not afraid to learn new things, a continuous learner with eye for detail and holistic thinking – challenging the current status quo and actively crafting solutions. The perfect candidate will also have the ability to work in a fast-paced environment and confidently handle deadlines, priorities, and constraints. 


  • Manage, maintain, and support the function and performance of the Data Warehouse and BI tool environment  
  • Monitor and pro-actively respond to failures in out-of-hours tasks, data movements, and batch processes  
  • Raise incident or problem tickets for detected abnormal events and incidents  
  • Deal with incidents and problems from the viewpoint of the data, the service, and the end customers’ needs  
  • Analyze, understand, and report patterns and frequency of support tickets  
  • Identify where incidents have arisen because of issues with third-party services and products  
  • Make recommendations for change to address recurring incidents and problems  
  • Work with Application and DevOps teams in Vietnam and Europe to ensure smooth and timely handover to tasks and incidents  
  • Work with Application and DevOps teams in Vietnam and Europe to ensure that changes, releases and upgrades are enacted successfully  
  • Other related tasks are assigned by the direct manager 

Preferred Qualifications

  • Have 2+ year of experience in DevOps Engineer role 
  • Bachelor’s degree in computer science or computer engineering
  • Solid technical background, with understanding or hands-on experience in the software development lifecycle and web technologies
  • Exposed to working in a cloud environment, in particular, is AWS
  • Experienced with Multi-account strategy, AWS Landing Zone and Control Tower, CloudFormation, Terraform, Centralized Logging and Monitoring, CloudWatch Alarms and Metrics, EC2 Resource Metrics
  • Good understanding of delivering upon Infrastructure-as-Code, including Configuration-as-Code
  • (Bonus) Experienced with Grafana + Prometheus, Grafana Loki
  • Confident workshop facilitator who drives effective teamwork. 
  • Outstanding customer-facing skills 
  • Ability to work in a fast-paced environment and confidently handle deadlines, priorities, and constraints 
  • Good English communication skills (verbal and written)


  • Career Development
  • English working environment
  • Training opportunities
  • Work-life balance: 40 hours per week from Monday to Friday, 17 days off and 24 work-from-home days per year
  • Competitive salary and benefits: 13th salary, profit sharing, bonus for excellent members
  • Monthly lunch and gasoline allowances
  • Company healthcare budget
  • Annual healthcare check
  • Annual company trip

Our core values


We treat other people the way we want to be treated


We aim for a healthy and long-term journey


We are united and highly committed to team results


We aim to deliver WOW results with a focus on quality

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